Behavioural Loyalty Platform

Stop rewarding transactions.
Start engineering

profit.

Connect every customer action to measurable topline growth – replacing passive points ledgers with an AI-directed behavioural engine.
Client Topline
Contribution
$ 0 B
Platform ROI
(Banking & Telco)
0 X
Net-New Customers

Acquired
0 M
Engaged
Consumers
0 M
Loyalty. Measured in Profit.
The Issue: A Vicious earn-and-burn trap

Your loyalty programme is
spending money. Not making it.

Most brands run points programmes built for a different era – creating balance-sheet liabilities with
zero measurable P&L impact.

No revenue attribution

Engagement scores don't appear on the P&L. Leadership wants proof loyalty pays.

IT is the bottleneck

Every campaign needs a sprint cycle. The market moment passes before you launch.

Fragmented martech

Points here, CRM there, campaigns elsewhere. Customers feel every gap.

Points fatigue is real

Earn-and-burn commoditises your brand. Customers redeem and leave — not stay and grow.

What Perx does differently

“Built for the rigour of banking, insurance, and financial services
from day one — not retrofitted for it.
The only platform that turns customer behaviour into measurable profit, with enterprise-grade compliance built into every layer.”
How Perx works

From customer signal to
measurable profit in three steps.

Most brands run points programmes built for a different era – creating balance-sheet liabilities with zero measurable P&L impact.
01

Ingest & connect

Connects to your existing core banking, CRM, or app via API — no rip-and-replace. Data flows in real time across every touchpoint.
02

Engineer behavior

AI detects signals, fires precision rules, and deploys gamified mechanics — nudging customers toward revenue-driving actions before IT gets involved.
03

Measure profit impact

Every action maps to a P&L outcome. Transaction lift, reward ROI, and churn risk — visible in real time, boardroom-ready.
FAQs
Common questions

What is a Behavioural Loyalty Platform?

It engineers the customer actions that lead to revenue, rather than rewarding transactions after they happen. Uses real-time signals, AI personalisation, and gamified mechanics to drive activation, cross-sell, and lifetime value.

How is Perx different from a traditional loyalty platform?

Most loyalty platforms were built for retail, then retrofitted for regulated industries. Perx was purpose-built for BFSI, connecting every engagement mechanic directly to P&L and delivering $2.9B in client topline and 5.8x platform ROI.

What ROI does Perx deliver?

On an average – 5.8x platform ROI for banking and telco customers in a year. In addition to this, a reduction in cost per engagement by 72–88% vs. traditional paid channels.

How quickly can we go live?

In weeks, not months. The Perx Campaign Orchestrator lets marketers launch campaigns in hours without IT dependency. No rip-and-replace. Perx integrates via API into your existing stack so you can get started in no time!

Is Perx compliant for regulated financial services?

Yes. ISO/IEC 27001 and ISO 27018 certified, GDPR compliant, with on-premise deployment available. Built-in maker-checker controls, RBAC, and budget guardrails for Tier-1 BFSI security audits.
The Perx Loyalty Stack

One stack. Every customer moment.
All mapped to profit.

Six modular engines. Plug in what you need. No rip-and-replace. Just results.

Engagement Engine

From earn-and-burn to earn-and-belong.
Points, rewards, and ecosystem — built for enterprise scale. Launch a full programme on Day 1 with pre-integrated rewards inventory and zero merchant onboarding lag.

Points Engine

Move beyond earn-and-burn. Build daily habit and lifetime value.

Rewards Engine

Right reward, right moment — with full margin protection.

Rewards Ecosystem

Pre-integrated global catalogue, day one — zero procurement lag.

Merchant Engine

One hub. Every partner. Infinite redemption.
Scale your rewards catalogue to thousands of SKUs without adding headcount. Self-service for partners, full control for your team.

Merchant Ecosystem

Self-serve partner portal with configurable approval workflows. Unlimited catalogue scalability.

Behaviour Engine

Engineer the behaviour. Own the habit.
The intelligence layer that turns customer signals into repeatable, profitable actions — not after the transaction, before it.

Behaviour Mechanics

Quests, streaks, referrals, leaderboards, scratch cards, badges — psychology-led mechanics.

Precision Engine

Hyper-granular rules that fire only when commercially validated. AI models P&L impact before every rule goes live.

Campaign Engine

Orchestrate revenue. Not just campaigns.
AI detects revenue gaps, generates campaign briefs with predicted outcomes, and executes — without waiting for your team to spot the opportunity.

Campaign Orchestrator

AI-generated briefs with predicted ROI attached before approval. Maker-checker built in.

Experience Microsite

Campaign-ready customer site — no IT ticket, no release cycle, no dev queue.

Social Sharing Engine

Turn customer wins into your cheapest acquisition channel. Compliance-locked branding.
AI-Powered

Insights Engine

Loyalty measured in revenue. Not dashboards.
Board-ready KPIs mapped to P&L — not open rates. The CFO sees revenue attribution. The CMO sees campaign ROI. The CRO sees churn before it becomes churn.

Real-time Dashboards

Revenue, transactions, and behaviour uplift — live and boardroom-ready.

Reports

The loyalty report your CFO has always asked for. Attribution built in.

Advanced Insights

Find the revenue hiding in your existing customer base. AI churn prediction with revenue-at-risk figures.

Professional Services

Software is half the battle. We’re the other half.
Expertise, bandwidth, and strategic counsel to ensure your programme delivers measurable impact — from day one and beyond..

Guided Implementation

From contract signed to first campaign live — zero friction. A playbook built for enterprise complexity.

Customer Experience

24/7 mission-critical support with guaranteed SLAs. Tiered plans for every risk appetite.

Continuous Training

Your team changes. Your programme performance shouldn’t. On-demand mastery sessions.

Strategic Oversight

A senior BFSI advisor — human, not just an AI agent. Proactively aligned to your P&L growth.

Commercial Operations

Bypass PO gridlock. Pre-paid token model lets you move at market speed.
AI-directed. Not just AI-powered.

AI that recommends.
Marketers that approve.
Results that compound.

Detects signals, surfaces revenue gaps, generates campaign briefs with predicted outcomes —
all within your compliance guardrails. Every cycle gets smarter.
Faster rule deployment vs. legacy platforms, from brief to live in hours, not sprint cycles
0 X
Engagement lift with AI-targeted mechanics over batch-and-blast campaigns
0 X
Returning customer rate via automated tier-progression loops and churn prediction
0 X
Incremental spend generated per rule triggered at a leading BFSI enterprise
$ 0
Enterprise-grade. Compliance-native.

Bank-grade security.
Fintech-grade speed.

10+ years of regulatory complexity baked in — not bolted on after the fact.

ISO/IEC 27001 & 27018

Certified cloud security. Audit-ready from day one.

GDPR compliant

Zero & first-party data by design. No third-party dependency.

On-premise deployment

Full data sovereignty for enterprises that require it.

BFSI-native controls

Maker-checker. Budget guardrails. RBAC built in.

15+ markets

Cross-border compliance. Single API across SEA & APAC.

Live in weeks

No IT ticket required. Self-onboard. Launch fast.

Results on the P&L

102M engaged consumers.
Every outcome attributed to revenue.

Digital Bank · Indonesia · SMBC Jenius
18.5x ROI
Campaign-level return, behaviour-driven engagement converting directly to P&L.
Leading Retail BFSI · Philippines
0.6–2.1%
Reward cost as % of transaction value driven, strong margins maintained throughout.
Retail Bank · Africa · Capitec Bank
72–88%
Reduction in cost per engagement vs. traditional paid channels.
Leading SEA Digital Bank
$3.1M
Incremental profitability generated through engagement-driven banking behaviour uplift.

Trusted by leading financial
institutions across 15+ markets

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