Privacy Policy

INFORMATION COLLECTION AND USE

PERX Technologies Pte. Ltd. (“PERX”) collects different information on its users when you sign up for an account when using mobile applications, and when you visit pages on www.perxtech.com and related websites. When you register, we may ask you for information about you, including your first name, last name, email address, gender, and birth year.

Once you register with us, you are not anonymous to us. Page visits or mobile application usage may also store information about your computer or mobile phone configuration such as your IP address, location, where you have executed transactions stored within the application, screens viewed within the mobile application, cookie information, and the pages you requested. PERX may use this information to help make changes to the service to better serve you and our users. PERX also uses the information to customize content on the site or in the mobile application and to match offers to you that will be displayed to you. PERX will never sell or disclose your information to third parties without your explicit permission.

The completion of loyalty tasks is considered an action by you to opt into the sharing of such information with the merchant and PERX. This information may be shared with the merchant and PERX and may be used to match offers and services to your profile. The information shared with the merchant may be used at the merchant’s discretion and PERX does not assume any liability or responsibility for how the information is used by the merchant.

INFORMATION SHARING AND DISCLOSURE

PERX will never distribute or sell personal information from our users to any third party unaffiliated with PERX except to provide products or services that you have requested when PERX has your permission, or under the following circumstances: i) PERX is obligated to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; or ii) PERX believes it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of PERX’s Terms of Use, or iii) as otherwise required by applicable law, rules or regulations.

PERX will transfer information about your account to another company if PERX is acquired by or merged. In this event, PERX will notify you before information about you is transferred and becomes subject to a different privacy policy.

PERX may make user information available at an aggregated level to participating merchants or advertisers using the PERX platform in the form of reports. This information does not contain personally identifiable information.

LOCATION

When using the mobile service and website, PERX may use and store your location data if it has been explicitly granted to the application or website by you, to verify transactions as well as to improve the user experience through localized content. The website or mobile application may use technologies available through the devices including GPS, Wi-Fi, IP address, and cell towers to generate your location.

COOKIES

PERX may set and access cookies on your computer however, cookies will not store any personal information about you. PERX uses cookies only to recognize you as a user.

ACCOUNT INFORMATION

You can change your notification options at any time by contacting PERX. You can choose to opt-out and not receive any newsletters or promotional emails by clicking on the “unsubscribe” link which is embedded in every non-administrative or service notification email sent by PERX.

PERX reserves the right to send you certain communications relating to the PERX services, such as service announcements, administrative messages, and service notifications, that are considered part of your PERX account, without offering you the opportunity to opt out of receiving them.

CHANGES TO THIS POLICY

PERX may update this policy and will notify you about significant changes in the way PERX treats personal information by sending a notice to the email address specified in your PERX account or by placing a prominent notice on Its site.

QUESTIONS AND SUGGESTIONS

If you have questions or suggestions, please contact us:

PERX Technologies Pte. Ltd.
20A Tanjong Pagar Road
Singapore 088443
Subject: Customer Care – Privacy Policy Issues
Email: contact@PERXtech.com

PERX PERSONAL DATA PROTECTION POLICY

  1. OBJECTIVES
  2. PERSONAL DATA PROTECTION ACT 2012 (“PDPA”)
  3. CONSENT OBLIGATION
    3.1. Consent Required
    3.2. Provision of Consent
    3.3. Deemed Consent
    3.4. Withdrawal of Consent
  4. PURPOSE LIMITATION OBLIGATION
    4.1. Limitation of Purpose
    4.2. Notification of Purpose
  5. ACCESS AND CORRECTION OBLIGATION
    5.1. Access to Your Personal Data
    5.2. Correction of Your Personal Data
  6. ACCURACY OBLIGATION
  7. PROTECTION OBLIGATION
  8. RETENTION LIMITATION
  9. TRANSFER LIMITATION OBLIGATION
  10. DO NOT CALL PROVISIONS
  11. COMPLAINT HANDLING PROCEDURE
  12. COMPLIANCE WITH THIS POLICY
  13. REVIEW OF THE PERX DATA PROTECTION POLICY
  14. DATA PROTECTION OFFICER (“DPO”)
  15. CONTACT US

ABOUT PERX TECHNOLOGIES

PERX Personal Data Protection Policy

PERX is committed to the protection of your personal data. It may collect, use, disclose, and retain your personal data in accordance with the Personal Data Protection Act 2012 (“PDPA”) and its own policies and procedures.

The purpose of this Data Protection Policy (“Policy”) is to inform you how PERX collects, uses, discloses, and retains personal data. This Policy as part of our ongoing commitment to the protection of your personal data.

In this Policy, personal data refers to data, whether true or not, about an individual who can be identified: a) from that data; or b) from that data and other information to which the organization has or is likely to have access.

1. Objectives

The objectives of this Policy are to:

1.1 provide a set of privacy and personal data protection standards that govern our procedures and protect the privacy of your personal data;

1.2 demonstrate our ongoing commitment to protecting your privacy and addressing any privacy concerns that you might have;

1.3 describe the ways in which PERX collects, uses, discloses, and retains your data;

1.4 ensure that PERX complies with the PDPA; and

1.5 facilitate PERX’s compliance with any further developments in the protection of personal data.

2. Personal Data Protection Act 2012 (“PDPA”)

Contained in this document is guidance as to how PERX collects, uses, discloses, and retains your personal data in accordance with the PDPA and how PERX administers this Policy.

3. Consent Obligation

3.1. Consent Required

3.1.1. PERX shall not collect, use, or disclose your personal data unless: (a) you give, or are deemed to give, consent to the collection, use or disclosure of your personal data; or (b) the collection, use, or disclosure of your personal data without your consent is required or authorized under the PDPA or written law.

3.2. Provision of Consent

3.2.1. PERX shall not, as a condition of providing a product or service to you, require you to consent to the collection, use, or disclosure of your personal data beyond what is reasonable to provide the product or service to you.

3.2.2. PERX shall not obtain or attempt to obtain your consent for collecting, using, or disclosing personal data by providing false or misleading information with respect to the collection, use, or disclosure of your personal data, or using deceptive or misleading practices.

3.3. Deemed Consent

3.3.1. You are deemed to consent to the collection, use, or disclosure of your personal data for a purpose if: (a) you voluntarily provide your personal information to PERX for that purpose, albeit without actually expressly providing your consent; and (b) it is reasonable that you would voluntarily provide the data, or (c) you create an account with us and use our loyalty system.

3.3.2. PERX collects information about you when you sign up for an account when using the mobile application, and when you visit pages on our websites. PERX may also collect information about you from other public websites or social networks. When you register with us, you are not anonymous to us. Page visits or mobile application usage may also store information about your computer or mobile phone configuration. This may include, for example, your IP address, location, the screens you have viewed, cookie information, and page requests.

3.3.3. You are deemed to consent to share your information with merchants listed on the PERX system or any new merchant that may subscribe to PERX subsequent to your use.

3.3.3. You are deemed to consent to share your information if:

(a) PERX responds to subpoenas, court orders, or legal processes, or to establish or exercise our legal rights or defend against legal claims;

(b) PERX believes it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of PERX Terms of Use, or as otherwise required by law;

(c) PERX is acquired by or merged with another entity.

3.3.4. PERX reserves the right to send you certain communications relating to the PERX service such as announcements, administrative messages, and service notifications.

3.3.5. You consent to the placement of COOKIES on your computer or mobile device created as a result of your use of mobile application or websites.

3.4. Withdrawal of Consent

3.4.1. On providing reasonable notice to PERX, you may at any time withdraw any consent given, or deemed to be given, in respect of the collection, use, or disclosure of your personal data by PERX for any purpose.

3.4.2. You may submit the withdrawal of consent via mail, email, or by selecting the provided options in our application.

3.4.3. On receipt of such notice, PERX shall inform you of the likely consequences of withdrawing your consent.

3.4.4. Please allow up to 30 days for PERX to process and update your request if delivered by mail or email. You may continue to receive marketing messages and other product information from PERX within these 30 days.

3.4.5. PERX shall not prohibit you from withdrawing your consent to the collection, use, or disclosure of your personal data.

3.4.6. If you withdraw your consent, then PERX shall cease collecting, using, or disclosing your personal data unless otherwise required under the PDPA or other written law.

3.4.7. Although you may have withdrawn consent for the collection, use, or disclosure of your personal data, PERX may retain your personal data in accordance with PERX Records and Retention Policy.

4. Purpose Limitation Obligation

4.1. Limitation of Purpose

4.1.1. PERX shall collect, use or disclose your personal data only for purposes:
(a) that a reasonable person would consider appropriate in the circumstances; and (b) where you have been informed in accordance with clause 3.2 of this Policy, to the extent applicable.

4.1.2. PERX may use your personal information to help make changes to the service to better serve you and our users. PERX also uses the information to customize content on the site or in the mobile application to match offers to provide you with better service.

4.2. Notification of Purpose

4.2.1. PERX shall provide you with the following information whenever PERX seeks to obtain your consent to the collection, use, or disclosure of your personal data, except under circumstances where your consent is deemed or is not required: (a) the PERX Terms and Conditions of Use on sign-up or before collecting your personal data; (b) any other purpose(s) for the use of your personal data of which you have not been informed under clause 3.2.1 of this Policy, before the use or disclosure of your personal data for that purpose; and (c) on request by you, the contact details of the PERX Data Protection Officer (“DPO”) who can answer your questions about collection, use or disclosure of your personal data. 4.3 Personal Data and Business Partners

4.3.1 PERX does not receive from or provide to its business partners any form of personal data (as defined in the PDPA) in the course of PERX’s business.

4.3.2 Per section 3.3, information may be shared with merchants. PERX does not assume liability or responsibility for how the information is used by the Merchant.

5. Access and Correction Obligation

5.1. Access to Your Personal Data

5.1.1. On your request, and subject to the restrictions set forth in the PDPA, PERX shall, as soon as reasonably possible, provide you with:

(a) your personal data that is retained by or controlled by PERX; and

(b) information about the ways in which your personal data has or may have been used or disclosed by PERX within a year before the request.

5.2. Correction of Your Personal Data

5.2.1. You may request PERX correct an error or omission in your personal data that is under control or possession by PERX. Unless PERX is satisfied on reasonable grounds that a correction should not be made or the law states otherwise, PERX shall: (a) correct your personal data as soon as practicable; and (b) send your corrected personal data to every organization to which your personal data was disclosed by PERX within a year before the correction was made, unless that other organization does not need the corrected personal data for any legal or business purpose.

5.2.2. PERX is not required to correct or alter an opinion, including a professional or an expert opinion.

6. Accuracy Obligation

You, the user of PERX applications, are solely responsible to ensure that your personal data is accurate and complete. PERX provides mechanisms in its software allowing you to update or change your personal information retained by PERX.

7. Protection Obligation

PERX shall protect personal data in its possession or control by making reasonable security arrangements such as encryption to prevent unauthorized access, collection, use, disclosing, copying, modification, disposal, or any other similar risks.

8. Retention Limitation

PERX shall cease to retain your personal data, or remove the means by which your personal data can be associated with you, as soon as it is reasonable to assume that: 8.1. the purpose for which your personal data was collected is no longer being served by retention of your personal data; and 8.2. retention is no longer necessary for legal or business purposes.

9. Transfer Limitation Obligation

PERX shall not transfer your personal data outside of Singapore except in accordance with the requirements of the PDPA.

10. Do Not Call Provisions

10.1. PERX shall not and shall ensure that its agents shall not, send a specified message to a Singapore telephone number without first checking with the Do Not Call Registry established by the Personal Data Protection Commission (“PDPC”) and receiving confirmation from the PDPC that such Singapore telephone number is not listed on the Do Not Call Registers.

10.2. PERX shall not, and ensure that its agents shall not, send a specified message to a Singapore telephone number unless the specified message includes clear and accurate information identifying the person sending the specified message and/or PERX, and such person’s and/or contact information retained by PERX.

10.3. The prescribed duration within which PERX must check with the Do Not Call Registry before sending a specified message to a Singapore telephone number will be: (a) 60 days, for messages sent before 1 August 2014; and (b) 30 days, for messages sent after 1 August 2015.
You may continue to receive marketing messages and other product information from PERX within the prescribed validity period.

10.4. PERX shall not make, cause or authorize a voice call addressed to the Singapore telephone number that conceals or withholds, or that has the effect of concealing or withholding, the calling line from the recipient.

10.5. PERX shall not require a subscriber or user of a Singapore telephone number to consent to the sending of a specified message beyond what is reasonable for PERX to provide its goods and services. PERX shall not obtain or attempt to obtain such consent by:
(a) providing false or misleading information, and (b) using deceptive or misleading practices.

10.6. If a subscriber or user of a Singapore telephone number gives notice withdrawing consent for the sending of a specified message to that number, then PERX shall cease (and cause its agents to cease) sending specified messages to that number.

11. Complaint Handling Procedure

11.1. Should you be unhappy with our treatment of your personal data or you believe there has been a breach of this Policy, please contact the PERX Data Protection Officer (details in clause 14 below) and clearly set out the nature of your concern.

11.2. Complaints may be initially made orally, or in writing. Where a complaint is made orally, you must confirm the complaint in writing as soon as possible. If you require assistance in lodging your complaint, please contact PERX.

11.3. Your complaint will be reviewed and you will be provided with a written response within fourteen (14) working days.

12. Compliance with This Policy

12.1. PERX implements this Policy through the use of proper procedures and staff training to ensure compliance with this Policy.

12.2. PERX ensures that our employees and any representatives who deal with personal data are aware of the standards of this Policy.

12.3. PERX requires that all of its employees and representatives with access to personal data maintain confidentiality concerning that personal data. PERX implements that requirement through appropriate contractual terms and internal policies.

12.4. Our procedures for handling personal data are developed to implement the standards of this Policy. PERX trains its employees in the proper conduct of those procedures that are relevant to their duties.

13. Review of the PERX Data Protection Policy

13.1. PERX ensures that this Policy remains current and continues to fulfill its objectives. This is achieved through periodical reviews, having regard to the need to actively consider privacy and data protection issues as new products and services are developed or offered; b) any guidance issued in relation to PDPA; and c) any changes to PDPA.

13.2. PERX will provide a notification on our website when this policy has been updated or changed.

14. Data Protection Officer (“DPO”)

For further information about this Policy or to access our complaint handling procedures, please address your correspondence to: PERX Data Protection Officer Address:

20A Tanjong Pagar Road
Singapore 088443
E-mail: dpo@PERXtech.com

Contact Us

PERX Technologies

20A Tanjong Pagar Road
Singapore 088443

Web Site: https://www.perxtech.com

Phone: (+65) 6631 8533