Design customer centric campaigns for enhanced Loyalty
RETAIN & GROW
Tailor related-product recommendations to match spending preferences
Our tailored use-case empowers businesses to leverage spending preferences and deliver personalized related-product recommendations, captivating customers with relevant offerings that foster loyalty and drive long-term revenue
Shalley Mohta, Customer Engagement Strategist
Journey Popularity Index: 
The Rationale
By tailoring related-product suggestions, businesses can enhance the customer experience, increase engagement, and create a strong incentive for customers to continue their purchasing journey, resulting in improved customer retention and ultimately driving revenue growth
The Benefits
By tailoring related-product recommendations to match spending preferences, businesses can create a personalized and seamless shopping experience, leading to higher customer satisfaction and loyalty. This, in turn, increases the likelihood of repeat purchases and drives revenue growth
Ideally Suited For
Industry: Banking, Telecom
Customer base: > 100k user base
Mobile app: Not Required
Existing Loyalty program: Not a must
Key Performance Indicators
Reduce churn and inactive customers
Nudge for Customer Action
Jolene receives an SMS nudging her to use her Prospera debit card for an instant reward
Customer Action 1: Online Transaction
Enticed by the reward, Jolene uses her Prospera bank card during checkout payment on a retail app
Reward for Online Transaction
After the transaction, Jolene receives an SMS with a link to access her reward
CUSTOMER RETAINED
Engagement through Gamified Reward Experience
On clicking the link, Jolene is taken to the Prospera app and sees a gamified reward experience
Instant Gratification
Jolene engages by moving her phone on multiple axes to land the ball in a slot of her choosing
Cross-selling Related Product
Because of her online payment on a retail app, Jolene receives an SMS from Prospera bank, offering her a new credit card with huge benefits for retail purchase
Customer Action 2: Credit Card Application
Jolene immediately applies for her new credit card to maximize her benefit on retail transactions
CUSTOMER GROWTH
Nudge for Next Action
After a few days, Jolene receives her credit card, nudging her to make her first transaction and win a reward
Explore more Use Cases
Global businesses have driven over 5 billion customer-brand interactions on Perx.
Ready to join them?
Feedback From
Our Customers
"I gotta say, I'm really surprised - I was able to create a loyalty program in just one minute!"
"The platform is incredibly user-friendly, making it easy for businesses to create and launch loyalty programs that really work"
"The solution offers unmatched flexibility, allowing businesses to customize their loyalty programs to align with their unique needs and brand identity"
"The platform helps drive more meaningful customer engagements, enhance stickiness, improve NPS & thus increasing revenue incrementally for our brand"
"Having delivered real world results in customer engagement, Perx is perfectly suited to accelerate & extend our creative & cutting edge innovation"
in 4 weeks
100 days
Leading telecom serving 90M customers boosts customer actions through gamification.
revenue in 100 days
15M brand interactions created
Leading bank engages 4M+ customers with 15M interactions in one year.
25%
221K
actions and interactions
Over $18M in incremental revenue
Leading bank increases overseas spending by high-end credit card customers.
4.8M
Recommended for you
Customer Engagement, Gamification, Gamified Badges
Customer Engagement, Gamification, Gamified Badges
Engagement, Customer Loyalty, Personalized Rewards
Engagement, Customer Loyalty, Personalized Rewards
Customer Engagement, Gamification, Loyalty
