An ISO/IEC27001:2013 and ISO 27018:2019 certified cloud solution
ENGAGE & MONETIZE
Make rewards dynamic and interactive
This journey aims to enhance customer engagement and elevate brand awareness
Ravinder Singh, Head of Customer Enablement
Journey Popularity Index:
The Rationale
This journey aims to enhance customer engagement and elevate brand awareness, ultimately leading to higher transaction frequency and expanded cross-selling opportunities.
The Benefits
With this approach, you can increase the number of active users, promote repeated transactions, and ultimately boost engagement levels
Ideally Suited For
Industry: FMCG
Customer base: > 50k customer base
Mobile app: Yes
Existing Loyalty program: Not a must
Key Performance Indicators
Active users, number of repeated transactions, customer engagement
Engagement Campaigns
Based on her buying behaviors, Shirley is enrolled into multiple engagement campaigns on the SpotAway rewards program
CUSTOMER ENGAGED
1
Customer Action: Product Purchase
Shirley receives a stamp for every SpotAway product purchase. As a bonus, she earns a surprise reward on completing a stamp card within a month
2
Engagement Through Gamified Experience
As a surprise reward for completing the stamp card within a month, Shirley is rewarded with a spin for the Monthly-Spin-To-Clean campaign
3
Surprise and Delight
Shirley is delighted to receive a coupon for a free product sample
4
Voucher Saved for Future Use
Shirley saves the free product sample voucher in her wallet to redeem later when convenient
5
Explore more Use Cases
Global businesses have driven over 5 billion customer-brand interactions on Perx.
Ready to join them?
Feedback From
Our Customers
"I gotta say, I'm really surprised - I was able to create a loyalty program in just one minute!"
"The platform is incredibly user-friendly, making it easy for businesses to create and launch loyalty programs that really work"
"The solution offers unmatched flexibility, allowing businesses to customize their loyalty programs to align with their unique needs and brand identity"
"The platform helps drive more meaningful customer engagements, enhance stickiness, improve NPS & thus increasing revenue incrementally for our brand"
"Having delivered real world results in customer engagement, Perx is perfectly suited to accelerate & extend our creative & cutting edge innovation"
SUCCESS STORY
330K new customers
in 4 weeks
in 4 weeks
Pioneering digital native bank acquires, engages and grows at lightning speed.
500+
micro-experiences deployed
240M
customer-brand interactions
SUCCESS STORY
25X ROI in
100 days
100 days
Leading telecom serving 90M customers boosts customer actions through gamification.
510%
growth in app MAUs
$1.3M
in incremental
revenue in 100 days
revenue in 100 days
SUCCESS STORY
15M brand interactions created
Leading bank engages 4M+ customers with 15M interactions in one year.
25%
growth in app MAU
221K
additional customer
actions and interactions
actions and interactions
SUCCESS STORY
Over $18M in incremental revenue
Leading bank increases overseas spending by high-end credit card customers.
4x
return on investment
4.8M
brand touchpoints
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