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RETAIN & GROW
Devise win-win referral campaigns
This journey fuses gamified engagements, rewards and instant gratification to drive growth
Ravinder Singh, Head of Customer Enablement
Journey Popularity Index: 
The Rationale
This journey fuses gamified engagements, rewards and instant gratification to drive product cross-selling and user growth
The Benefits
Leverage this approach to experience an increase in app installs through referrals, and generate higher cross-sell revenue
Ideally Suited For
Industry: FMCG
Customer base: > 50k customer base
Mobile app: Yes
Key Performance Indicators
App installs through referrals cross-sell revenue, referrals
Customer Action: Perx-powered
referral invitation
Shirley sends a personalized invitation to family and friends, highlighting the benefits and rewards of joining the SpotAway rewards program
Instant Reward for Action
Each time Shirley’s referral code is used to sign-up on the program, Shirley and the referee get an instant discount voucher through the referral campaign
Competitive Engagement Leaderboard
Shirley is able to track the number of referrals she is making and have a friendly competition among her family and friends
CUSTOMER GROWTH
Social Media Sharing
Shirley shares her leaderboard ranking on her social media accounts and promotes SpotAway through her product testimonials. She also includes her referral code to continue her race to the top of the leaderboard
Explore more Use Cases
Global businesses have driven over 5 billion customer-brand interactions on Perx.
Ready to join them?
Feedback From
Our Customers
"I gotta say, I'm really surprised - I was able to create a loyalty program in just one minute!"
"The platform is incredibly user-friendly, making it easy for businesses to create and launch loyalty programs that really work"
"The solution offers unmatched flexibility, allowing businesses to customize their loyalty programs to align with their unique needs and brand identity"
"The platform helps drive more meaningful customer engagements, enhance stickiness, improve NPS & thus increasing revenue incrementally for our brand"
"Having delivered real world results in customer engagement, Perx is perfectly suited to accelerate & extend our creative & cutting edge innovation"
SUCCESS STORY
330K new customers
in 4 weeks
in 4 weeks
Pioneering digital native bank acquires, engages and grows at lightning speed.
500+
micro-experiences deployed
240M
customer-brand interactions
SUCCESS STORY
25X ROI in
100 days
100 days
Leading telecom serving 90M customers boosts customer actions through gamification.
510%
growth in app MAUs
$1.3M
in incremental
revenue in 100 days
revenue in 100 days
SUCCESS STORY
15M brand interactions created
Leading bank engages 4M+ customers with 15M interactions in one year.
25%
growth in app MAU
221K
additional customer
actions and interactions
actions and interactions
SUCCESS STORY
Over $18M in incremental revenue
Leading bank increases overseas spending by high-end credit card customers.
4x
return on investment
4.8M
brand touchpoints
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