An ISO/IEC27001:2013 and ISO 27018:2019 certified cloud solution
RETAIN & GROW
Drive Customer Engagement &
Growth through Team Challenges
By encouraging collaboration within a group, team challenges create a unique and immersive experience that keeps customers actively involved with a brand. It helps retain current customers and attract new ones seamlessly.
Amrith G, SVP, Marketing & Customer Analytics
Journey Popularity Index: 
The Rationale
By creating a shared purpose and emotional connection among participants, team challenges enhance brand-customer relationships, boost customer engagement, and promote long-term retention, ultimately expanding the customer base through organic word-of-mouth marketing.
The Benefits
Team challenges are a valuable strategy for retaining and growing a customer base as they foster a sense of community, boost engagement, and encourage feedback collection. Together, this contributes to heightened customer satisfaction, increased loyalty, and organic growth through referrals.
Ideally Suited For
Industry: Telecom, Banking, Large-Retail
Customer Base: > 50k user base
Mobile App: Yes
Drive Multi-Actions: Yes
Key Performance Indicators
Elevated engagement, motivation, and referrals
SMS Notification
Lena received a push notification from UMBRELIFE inviting her to participate in a new team challenge.
Team-based Challenge
Lena invited her friends and formed a team of three
CURRENT CUSTOMER ENGAGED
Milestone Campaign
Lena’s team is eagerly striving to accomplish all the milestones for the rewards.
Leaderboard
Lena checks the leaderboard to understand other teams' performance.
Instant Gratification
Lena's team receives the reward for successfully completing all the milestones.
CUSTOMER RETAINED
Surprise & Delight
Andreas from Lena’s team receives a surprise reward from UMBRELIFE for his participation.
Survey Mechanic
Clicking the message, Andreas is asked to complete a survey to claim the reward.
NEW CUSTOMER ENGAGED
1st Party Data Collection
Andreas completes the survey
Up-Sell Opportunity
Based on his survey response, UMBRELIFE offers him specific discount plans.
Revenue Driving Action
Surprised by the offer, Andreas immediately claims it and registers for the health plan.
NEW USER GROWTH
Explore more Use Cases
Global businesses have driven over 3 billion customer-brand interactions on Perx.
Ready to join them?
Feedback From
Our Customers
"I gotta say, I'm really surprised - I was able to create a loyalty program in just one minute!"
"The platform is incredibly user-friendly, making it easy for businesses to create and launch loyalty programs that really work"
"The solution offers unmatched flexibility, allowing businesses to customize their loyalty programs to align with their unique needs and brand identity"
"The platform helps drive more meaningful customer engagements, enhance stickiness, improve NPS & thus increasing revenue incrementally for our brand"
"Having delivered real world results in customer engagement, Perx is perfectly suited to accelerate & extend our creative & cutting edge innovation"
SUCCESS STORY
330K new customers
in 4 weeks
in 4 weeks
Pioneering digital native bank acquires, engages and grows at lightning speed.
500+
micro-experiences deployed
240M
customer-brand interactions
SUCCESS STORY
25X ROI in
100 days
100 days
Leading telecom serving 90M customers boosts customer actions through gamification.
510%
growth in app MAUs
$1.3M
in incremental
revenue in 100 days
revenue in 100 days
SUCCESS STORY
15M brand interactions created
Leading bank engages 4M+ customers with 15M interactions in one year.
25%
growth in app MAU
221K
additional customer
actions and interactions
actions and interactions
SUCCESS STORY
Over $18M in incremental revenue
Leading bank increases overseas spending by high-end credit card customers.
4x
return on investment
4.8M
brand touchpoints
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