An ISO/IEC27001:2013 and ISO 27018:2019 certified cloud solution
Key Features and Milestones 2023
Perx Technologies has achieved ISO/IEC27001:2013 and ISO 27018:2019 certifications, demonstrating its commitment to the highest standards in data security and privacy. The ISO/IEC27001: 2013 certification ensures effective information security management, while ISO 27018:2019 provides guidelines for personal data protection in the cloud.
This is a crucial development for Perx, which manages sensitive customer data, as it involved stringent audits and improvements to its security systems. These certifications enhance client trust, affirming that their data is securely managed and protected, thereby bolstering Perx’s industry reputation and setting a standard in data security and privacy.
Raffle Campaigns
An exciting new type of campaign that’s perfect for building customer habits and driving repeat actions without having to incentivize individual actions. Perfect for high value giveaways where you want to have a large pool of participants.
Your users will be able to earn raffle tickets by performing any action you like, or as a game reward, then on a specific day of your choosing, a draw is held to select the winning raffle ticket. Contact your CXM for more information or example use cases today!
GDPR Compliance Certification
Perx Technologies has achieved GDPR compliance, enhancing its data protection and privacy credentials alongside its dual ISO certifications. This compliance reflects Perx’s commitment to global data privacy standards and responsible data management.
Coupled with its ISO certifications, GDPR compliance positions Perx as a leader in data security, reinforcing trust among its global clientele and affirming its dedication to secure and transparent data handling.
Advanced Quizzes & Surveys
Ever wanted to get open responses from your customers so you can get more detailed feedback? Well now you can! Surveys and quizzes can now allow users to choose an “Other, please specify” option if none of your preset options fit. Additionally you will also be able to ask open ended questions where the user can input any response they want. Perfect for getting user feedback!
Maker Checker Approval for Bulk Actions
You can now implement a 2-step approval process when adding or removing a user’s loyalty points, as well as performing bulk actions. By implementing the 4-eyes principle you can have tighter control and oversight of your campaign activities and be in compliance with best practices in fraud prevention.
The Road Ahead
Conversational Analytics
It’s time to have real conversations with real-time last-mile data. Our AI-driven roadmap emphasizes the importance of instantaneous decision-making, enhancing live campaigns and deriving insights from past ones.
Conversational Analytics democratizes data analysis, allowing users to directly answer their own data questions, reducing dependence on data analysts. This innovation facilitates fact-based discussions, increasing data-driven decision making.
Avatar-based Superheroes
Heroes: Immerses customers in a role-playing world, allowing them to choose their journey and earn incentives, thus deepening engagement beyond mere rewards. This personalized experience, complete with user avatars, transforms the digital narrative into a more captivating and organic interaction, fostering a stronger connection and sustained interest.
The Future of Campaign Launches
Leverage ChatGPT and AI to create fully formed campaigns, focused on your specific targets and objectives. Take advantage of data driven processes and intelligent curation to optimize your campaigns to be engaging and targetted at the right audience to fulfill your campaign objectives.
Pick and Choose your Rewards, Literally
The Claw Machine: A New Game feature that brings the thrill of arcade claw machines to users, offering a simple yet captivating interactive experience. It’s designed to inject more fun into gaming, appealing to everyone’s love for new and engaging games, and enhancing user enjoyment through direct participation.