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ACQUIRE & ACTIVATE
Present personalized offers by understanding customer needs
This journey fuses gamified engagements, rewards and instant gratification to drive growth
Ravinder Singh, Head of Customer Enablement
Journey Popularity Index:
This journey fuses gamified engagements, rewards and instant gratification to drive product cross-selling and user growth
Leverage this approach to experience an increase in app installs through referrals, and generate higher cross-sell revenue
Ideally Suited For
Customer base: > 50k user base
Mobile app: Yes
Existing Loyalty program: Not a must
Key Performance Indicators
App installs through referrals, cross-sell revenue, referrals
despite external purchases
despite external purchases
Perx-Powered Nudge to Sign-Up for Rewards Program
Shirley purchases a SpotAway product from an online retailer and receives an SMS from SpotAway. The SMS thanks her for the purchase and urges Shirley to sign-up for the SpotAway rewards program
Customer Action: Sign-up on the Microsite
Shirley accesses the Perx-powered SpotAway rewards micro-site and signs-up for an account
Instant Reward for Action
On her first sign-in, Shirley is presented with a SpotAway voucher via the Instant Reward campaign
Customer Action: Complete Onboarding
As a new valued customer, Shirley is presented with a Quest campaign to complete a series of onboarding steps to understand her preferences, and be rewarded
Reward for Game Completion
Shirley completes her onboarding Quest campaign and is rewarded with loyalty points that she can use to collect and redeem vouchers for her next SpotAway purchase
Global businesses have driven over 3.9 billion customer-brand interactions on Perx.
Ready to join them?
"I gotta say, I'm really surprised - I was able to create a loyalty program in just one minute!"
"The platform is incredibly user-friendly, making it easy for businesses to create and launch loyalty programs that really work"
"The solution offers unmatched flexibility, allowing businesses to customize their loyalty programs to align with their unique needs and brand identity"
"The platform helps drive more meaningful customer engagements, enhance stickiness, improve NPS & thus increasing revenue incrementally for our brand"
"Having delivered real world results in customer engagement, Perx is perfectly suited to accelerate & extend our creative & cutting edge innovation"
in 4 weeks
Leading telecom serving 90M customers boosts customer actions through gamification.
revenue in 100 days
15M brand interactions created
Leading bank engages 4M+ customers with 15M interactions in one year.
actions and interactions
Over $18M in incremental revenue
Leading bank increases overseas spending by high-end credit card customers.