An ISO/IEC27001:2013 and ISO 27018:2019 certified cloud solution
ACQUIRE & ACTIVATE
Present personalized offers by understanding customer needs
This journey fuses gamified engagements, rewards and instant gratification to drive growth
Ravinder Singh, Head of Customer Enablement
Journey Popularity Index: 
The Rationale
This journey fuses gamified engagements, rewards and instant gratification to drive product cross-selling and user growth
The Benefits
Leverage this approach to experience an increase in app installs through referrals, and generate higher cross-sell revenue
Ideally Suited For
Industry: FMCG
Customer base: > 50k user base
Mobile app: Yes
Existing Loyalty program: Not a must
Key Performance Indicators
App installs through referrals, cross-sell revenue, referrals
Perx-Powered Nudge to Sign-Up for Rewards Program
Shirley purchases a SpotAway product from an online retailer and receives an SMS from SpotAway. The SMS thanks her for the purchase and urges Shirley to sign-up for the SpotAway rewards program
Customer Action: Sign-up on the Microsite
Shirley accesses the Perx-powered SpotAway rewards micro-site and signs-up for an account
Instant Reward for Action
On her first sign-in, Shirley is presented with a SpotAway voucher via the Instant Reward campaign
CUSTOMER ACQUIRED
Customer Action: Complete Onboarding
As a new valued customer, Shirley is presented with a Quest campaign to complete a series of onboarding steps to understand her preferences, and be rewarded
CUSTOMER ACTIVATED
Reward for Game Completion
Shirley completes her onboarding Quest campaign and is rewarded with loyalty points that she can use to collect and redeem vouchers for her next SpotAway purchase
Explore more Use Cases
Global businesses have driven over 10 billion customer-brand interactions on Perx.
Ready to join them?
Feedback From
Our Customers
"I gotta say, I'm really surprised - I was able to create a loyalty program in just one minute!"
"The platform is incredibly user-friendly, making it easy for businesses to create and launch loyalty programs that really work"
"The solution offers unmatched flexibility, allowing businesses to customize their loyalty programs to align with their unique needs and brand identity"
"The platform helps drive more meaningful customer engagements, enhance stickiness, improve NPS & thus increasing revenue incrementally for our brand"
"Having delivered real world results in customer engagement, Perx is perfectly suited to accelerate & extend our creative & cutting edge innovation"
SUCCESS STORY
330K new customers
in 4 weeks
in 4 weeks
Pioneering digital native bank acquires, engages and grows at lightning speed.
500+
micro-experiences deployed
240M
customer-brand interactions
SUCCESS STORY
25X ROI in
100 days
100 days
Leading telecom serving 90M customers boosts customer actions through gamification.
510%
growth in app MAUs
$1.3M
in incremental
revenue in 100 days
revenue in 100 days
SUCCESS STORY
15M brand interactions created
Leading bank engages 4M+ customers with 15M interactions in one year.
25%
growth in app MAU
221K
additional customer
actions and interactions
actions and interactions
SUCCESS STORY
Over $18M in incremental revenue
Leading bank increases overseas spending by high-end credit card customers.
4x
return on investment
4.8M
brand touchpoints
Previous
Next
Recommended for you
Obtain valuable first-party data with instant rewards
Customer Acquisition, First-Party Data, Instant Gratification
The Privacy Paradox: Balancing Convenience with Data Protection
Strategy Insights, Blogs, Retailers
Implement Collaborative Gamification Strategies to Drive Referrals
Customer Engagement, Gamification, Customer Acquisition
Gamify Customer Onboarding Processes to Boost New User Engagement Rates
Customer Engagement, Customer Acquisition, Brand Awareness
Customize experiences to engage and ignite customer passion
Customer Engagement, Customer Acquisition, Brand Awareness
