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RETAIN & GROW
Develop Seamless Incentive-Led Experiences to Enhance Consumer Engagement & Education
By offering users a seamless, incentive-led app experience, the Perx platform creates a compelling way to boost customer engagement, improve product/ service awareness, and encourage repeat purchases.
Elia Wagner, CX Architect
Journey Popularity Index: 
The Rationale
By offering users a seamless, incentive-led app experience, the Perx platform creates a compelling way to boost customer engagement, improve product/ service awareness, and encourage repeat purchases.
The Benefits
Gamified experiences, such as quizzes, awakens user excitement and competitive spirit. This helps to drive engagement, satisfaction, and eventually word-of-mouth & acquisitions via referrals.
Ideally Suited For
Industry: Tourism, Hospitality, Food & Beverage, Online Booking
Mobile app: Yes
Drive Multi-Actions: Yes
Key Performance Indicators
Enhanced Customer Engagement, User Referrals, and Product/ Service Awareness
Perx-Powered Daily Travel Quiz
Alice receives a text alert about a new daily travel quiz on the Luminova Hotels app. She is incentivized to play to win dynamic rewards
Action 1: Play Quiz Day 1
Perx-powered gamification, in the form of daily pop-up quizzes, incentivizes Alice to engage with the app at least once a day
Instant Outcome for Customer Action
Completing the quiz triggers a pop-up in which Alice is encouraged to try again tomorrow
Action 2: Play Quiz Day 2
The next day, determined to win thrilling travel rewards, Alice logs into the app to play the quiz again
Instant Reward for Customer Action
Completing the quiz triggers a pop-up in which Alice receives a personalized reward
CUSTOMER RETAINED
Perx-Driven Nudge to Encourage Next Customer Action
After claiming her reward, Alice receives a text encouraging her to refer her friends
Action 3: Refer a Friend
Alice refers her travel buddy Lisa
Referral Reward
Alice receives $20 voucher for her next booking after Lisa accepts her invitation and books her first Luminova Hotels stay
NEW USER GROWTH
Explore more Use Cases
Global businesses have driven over 10 billion customer-brand interactions on Perx.
Ready to join them?
Feedback From
Our Customers
"I gotta say, I'm really surprised - I was able to create a loyalty program in just one minute!"
"The platform is incredibly user-friendly, making it easy for businesses to create and launch loyalty programs that really work"
"The solution offers unmatched flexibility, allowing businesses to customize their loyalty programs to align with their unique needs and brand identity"
"The platform helps drive more meaningful customer engagements, enhance stickiness, improve NPS & thus increasing revenue incrementally for our brand"
"Having delivered real world results in customer engagement, Perx is perfectly suited to accelerate & extend our creative & cutting edge innovation"
SUCCESS STORY
330K new customers
in 4 weeks
in 4 weeks
Pioneering digital native bank acquires, engages and grows at lightning speed.
500+
micro-experiences deployed
240M
customer-brand interactions
SUCCESS STORY
25X ROI in
100 days
100 days
Leading telecom serving 90M customers boosts customer actions through gamification.
510%
growth in app MAUs
$1.3M
in incremental
revenue in 100 days
revenue in 100 days
SUCCESS STORY
15M brand interactions created
Leading bank engages 4M+ customers with 15M interactions in one year.
25%
growth in app MAU
221K
additional customer
actions and interactions
actions and interactions
SUCCESS STORY
Over $18M in incremental revenue
Leading bank increases overseas spending by high-end credit card customers.
4x
return on investment
4.8M
brand touchpoints
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