ACQUIRE & ACTIVATE

Offer Seamless Engagement via Omnichannel Approaches

Being available in an omnichannel approach provides a seamless experience across multiple touchpoints, allowing for customers to engage with a brand in a way that is most convenient and comfortable for them.

Amrith G, SVP, Marketing & Customer Analytics

Journey Popularity Index:

The Rationale

Omnichannel approaches acknowledge and respect customer preferences, empowering them to choose how and when they want to engage with a brand. By ensuring accessibility and seamlessness, businesses increase the likelihood of customer initiation and engagement, ultimately driving activation.

The Benefits

An omnichannel approach ensures that potential customers can discover and interact with the brand through various channels, providing them with a unified experience that builds trust and reliability. It increases accessibility, making it more likely that they will initiate contact and take the desired actions that drive activation.

Ideally Suited For

Industry: Telecom, Banking, Large-Retail
Customer Base: > 50k user base
Mobile app: Yes
Existing Loyalty program: Not a must
Drive Multi-Actions: Yes

Key Performance Indicators

Heightened accessibility, trust, and acquisitions

Discovery
Lead Generation
Sign-Up
Acquisition
In-App Notification
Gamified Reward
Instant Gratification
Referral Campaign
New Acquisition

Discovery

Benjamin aims to grow his business online and is currently searching for loan options

Lead-Generation

He discovers the Prospera Bank app, downloads it, and explores further details about the loan

Acquisition

Benjamin considers the invitation and promptly registers to become part of the community

In-App Notification

Benjamin clicks on the notification to participate

CUSTOMER ACTIVATED

Gamified Reward

Playing the spin the wheel contest he earns exclusive access to community offers

Instant Gratification

Benjamin is thrilled by business-related offers, picks a delivery service deal, and looks to connect with Prospera Bank

CUSTOMER ACTIVATED

Referral Campaign

Benjamin feels happy about the community services and wants to invite his other business friends to join

New Acquisition

His referral joins the community and enjoys the community benefits

NEW USER GROWTH

Explore more Use Cases

Global businesses have driven over 5 billion customer-brand interactions on Perx.

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Feedback From

Our Customers

"I gotta say, I'm really surprised - I was able to create a loyalty program in just one minute!"

"The platform is incredibly user-friendly, making it easy for businesses to create and launch loyalty programs that really work"

"The solution offers unmatched flexibility, allowing businesses to customize their loyalty programs to align with their unique needs and brand identity"

"The platform helps drive more meaningful customer engagements, enhance stickiness, improve NPS & thus increasing revenue incrementally for our brand"

"Having delivered real world results in customer engagement, Perx is perfectly suited to accelerate & extend our creative & cutting edge innovation"

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