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Loyalty Management

Power intricate loyalty programs and build deep emotional connect with your customers.

Intuitive loyalty management

Bring your loyalty program to life through dynamic earn & burn rules, sophisticated multi-tier mechanics, and seamless exchange of points between programs and truly increase your brand’s tribe

Reduce cost and improve efﬁciency by automating processes with a one-time setup
Conﬁgure points, stamps, or cashback-based loyalty programs
Easily manage multiple loyalty programs, single or tiered
Set-up eligibility criteria based on audience and promote/demote users between loyalty tiers

Trigger events and
wow customers

Resurrect your loyalty program by defining custom rules to trigger events that translate into meaningful experiences, resulting in true customer relationships

Define custom earn and burn rules across triggers, multiple loyalty programs, and enable unique outcomes
Empower customers to convert points into currency/rewards, and promote social gifting with family and friends
Fortify trust by surprising and delighting customers for special events, birthdays, anniversaries, and more

Create integrated experiences

Pack your loyalty program with gamified, incentivized campaigns that continuously engage your customers with hyper-personalized rewards

Setup omnichannel conditions for earning and burning of points
Enable points redemption across channels including POS
Associate rewards and campaigns, along with exciting gamification capabilities

Manage loyalty program points liability

Leverage real-time analytics and the powerful rules engine to avoid loyalty debt by optimizing points issuance, conversion, and redemption

Manage loyalty P&L using real-time data and make impactful business decisions
Set up periodic review cycle for tier qualiﬁcation and points expiry
Exchange points with partners in closed-loop; API access for points redemption

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